Effective date: May 29, 2026 · Last updated: May 29, 2026
This Privacy Policy ("Policy") describes how the mobile application known as RAKS and any related services (collectively, the "App" or the "Service") collect, use, retain, and disclose information. References to "we", "us", or "our" mean the operator of the Service. By downloading, installing, accessing, registering for, or using the App in any way, you ("you" or "User") confirm that you have read, understood, and consent to the practices described in this Policy. If you do not agree to any part of this Policy, you must not access or use the App.
This Policy applies to information processed in connection with your access to and use of the App, including on iOS, Android, and any related service surface. It does not apply to websites, applications, or services operated by third parties, even if accessed through the App; those third parties have their own privacy practices for which we are not responsible. For the purpose of applicable data-protection laws, we act as the data controller (or "business", as applicable) for the personal information described below, unless otherwise indicated at the point of collection.
We collect only the categories of information necessary to operate, secure, and improve the Service. These include:
The App does not collect government-issued identification, payment-card numbers, financial account credentials, biometric identifiers, precise geolocation, health information, contact lists, photos, microphone, or camera input. The App does not request access to such data.
We use information for the following purposes:
We do not use your personal information for cross-context behavioural advertising, for credit or insurance profiling, or to train generative artificial-intelligence models.
Push notifications are delivered through your operating system's notification system. We deliver only the categories of notifications you have enabled and stop delivering immediately when you disable a category in the App, revoke notification permission at the operating system level, sign out, or delete your account. Notification content is composed in the language indicated by your account or device preferences. We retain a limited log of delivered notifications for a rolling period to prevent duplicate delivery and to diagnose issues; this log is purged on a regular basis.
For Users in the European Economic Area, the United Kingdom, and Switzerland, we rely on the following legal bases under the General Data Protection Regulation and equivalent legislation:
We do not sell your personal information and we do not share it for cross-context behavioural advertising. We may disclose information only in the limited circumstances below:
We engage third-party service providers across categories including, without limitation, cloud infrastructure and hosting, push notification delivery, mobile crash reporting, product analytics, transactional email delivery, and licensed sports data feeds. Each provider is selected with reasonable diligence and contractually bound by appropriate confidentiality and security obligations. A list of current sub-processor categories is available on request at info@skyandfaith.com.
We may transfer, process, and store personal information in countries other than your country of residence, including countries that may not provide the same level of data protection as your home jurisdiction. Where required by law for transfers out of the EEA, United Kingdom, or Switzerland, we implement appropriate safeguards such as the Standard Contractual Clauses adopted by the European Commission, the UK Addendum or International Data Transfer Agreement, or equivalent mechanisms recognised under applicable law.
We retain personal information for as long as your account is active and for a limited additional period thereafter to satisfy legitimate business, legal, regulatory, or security purposes. In particular:
You may delete your account at any time from within the App or by contacting info@skyandfaith.com. Deletion is irreversible and removes your account, favourites, push notification tokens, and linked device records.
We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. These include encryption of data in transit using industry-standard transport-layer security, one-way salted cryptographic hashing of account passwords, least-privilege access controls, and routine review of our security posture. No system is perfectly secure. You are responsible for keeping your account credentials confidential and for notifying us immediately of any suspected unauthorised access to or use of your account.
The Service is not directed to children under the age of 13, or under the minimum age at which a child can consent to processing of personal data in their jurisdiction (which may be higher, such as 16 in certain European countries). We do not knowingly collect personal information from such children. If we learn that we have inadvertently collected personal information from a child below the applicable threshold without verified parental or guardian consent, we will delete that information promptly. If you believe a child has provided personal information to the Service, please contact us at info@skyandfaith.com.
Subject to applicable law and verification of your identity, you may have the following rights with respect to your personal information:
To exercise these rights, contact us at info@skyandfaith.com. We may require additional information to verify your identity before responding, and we may decline requests in whole or in part to the extent permitted by applicable law.
If you are a California resident, you have specific rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including:
To exercise these rights, contact us at info@skyandfaith.com. You may designate an authorised agent to make a request on your behalf, subject to identity verification.
In addition to the rights described above, you have the right to lodge a complaint with the supervisory or data protection authority in your country of residence — for example, the Information Commissioner's Office (ICO) in the United Kingdom, the Federal Data Protection and Information Commissioner (FDPIC) in Switzerland, or your national supervisory authority in the EEA. We encourage you to contact us first so we can attempt to address your concern directly.
The App uses local storage on your device to remember preferences, cache content for performance, and store authentication tokens. The App is not a web browser and does not use traditional web cookies. You may clear local data by uninstalling the App or, where supported by your operating system, by clearing the App's storage from your device settings.
The Service may surface content sourced from third parties or contain links to third-party websites, applications, or services. We do not control and are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before interacting with them.
The Service does not display advertisements, does not use advertising identifiers, and does not track you across other apps, sites, or services.
Because there is no universally accepted standard for interpreting "Do Not Track" signals, the App does not respond to such signals. We do not engage in cross-site or cross-app tracking in any case.
We may revise this Policy from time to time to reflect changes in our practices, in applicable law, or in the Service's features. The "Last updated" date at the top of this Policy indicates when it was most recently revised. For material changes, we may also provide notice through the App, by email to the address associated with your account, or by other reasonable means. Your continued access to or use of the App after the effective date of an updated Policy constitutes your acceptance of the updated Policy. You are responsible for reviewing this Policy periodically and on a regular basis to stay informed about how we handle your information. If you do not agree to the revised Policy, your sole remedy is to stop using the App and, where applicable, delete your account.
For privacy inquiries, to exercise your rights, or for any other questions about this Policy, contact us at info@skyandfaith.com.